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privacy policy

Last Updated: [07/01/2025]

The Gutter Girl, LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us through SMS, email, or other channels.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, physical address.

Service Information: Photos taken before and after project completion, details of requested services, customer feedback.

Payment Information: Payment details processed securely through third-party providers such as Stripe.

Communications: SMS, email, or phone conversations, including review requests and service reminders.

Technical Data: Website usage, cookies, and tracking data through tools such as Google Analytics and Meta Pixel.

2. How We Use Your Information

We use the information collected to:

Provide estimates, schedule services, and complete projects.

Send SMS/email reminders, confirmations, and service updates.

Process secure payments.

Request reviews and feedback after job completion.

Improve our website, services, and marketing.

Comply with legal, regulatory, and carrier (A2P 10DLC) requirements.

3. SMS & Email Communications

By providing your phone number and/or email, you consent to receive SMS and email communications from The Gutter Girl, LLC, including:

Appointment confirmations and scheduling updates.

Service-related notifications.

Promotional offers and seasonal updates.

Review requests after project completion.

Message Frequency: Message frequency may vary based on interaction.
Opt-Out: You may opt out at any time by replying STOP to any SMS or by clicking the “unsubscribe” link in any email.
Message & Data Rates: Standard carrier rates may apply.
Support: For help, reply HELP or contact us at 📧 [email protected] | 📞 (479) 364-6014.

Our communications comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, and A2P 10DLC regulations.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information with:

Service Providers: Google, Stripe, GoHighLevel (websites/funnels/CRM), and Meta products (advertising/analytics).

Legal/Regulatory: If required by law, regulation, or court order.

Business Operations: In case of a business transfer, merger, or sale.

All third-party providers are required to protect your data in compliance with industry standards.

5. Data Security

We take reasonable measures to safeguard your data, including secure payment processing via Stripe, encrypted communications where applicable, and limited access to personal data within our company.

6. Your Rights

You have the right to:

Opt out of SMS/email marketing at any time.

Request a copy of the information we hold about you.

Request corrections or deletion of your personal information.

To exercise these rights, contact us at 📧 [email protected].

7. Cookies & Tracking

Our website uses cookies and tracking technologies (Google Analytics, Meta Pixel) to improve site functionality, measure performance, and provide relevant advertising. You may adjust your browser settings to block cookies, but some features may not function properly.

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services means you accept the revised Privacy Policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
📧 [email protected]
📞 (479) 364-6014
📍 Rogers, Arkansas

Frequently Asked Questions

Answers to Frequently Asked Questions

How can I schedule a gutter service?

It’s easy — just use our online calendar form to choose the day and time that works best for you. Once you book, our team will confirm your appointment and be ready to provide seamless installation, repair, or maintenance.

Do you provide free estimates?

Yes! We offer free, no-obligation estimates for all gutter installation, repair, and maintenance services.

What areas do you serve?

We proudly serve Rogers and the entire Northwest Arkansas (NWA) region, including surrounding communities.

What types of services do you offer?

We provide seamless gutter installation, repair, and routine maintenance to ensure your home stays protected and looking its best.

How soon can you complete a project?

Most repairs can be completed within a day, while new installations depend on the size of the project. During your estimate, we’ll give you a clear timeline.

Do your services come with a warranty?

Yes. We stand behind the quality of our work. Warranty details are included in your service agreement and vary depending on the project.

Will I get reminders about my appointment?

Yes. Once you book, you’ll receive SMS/email reminders and updates. Standard messaging rates may apply, and you can reply STOP to unsubscribe anytime.

Do you take photos of the work?

Yes. For quality assurance, we often take before-and-after photos of your gutters so you can clearly see the results of our service.

What payment methods do you accept?

We accept secure payments via Stripe,checks and other major providers. Payment is typically due upon project completion unless otherwise agreed in writing.

How do I leave a review after service?

After your project is completed, we’ll send you a quick link via SMS or email where you can share your feedback. Reviews help us grow and continue serving our community with excellence.