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terms of service
Terms of Service – The Gutter Girl, LLC
Last Updated: [07/01/2025]
Welcome to The Gutter Girl, LLC (“Company”). By accessing or using our website (“Site”), booking services, or opting in to receive SMS/email communications, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Site or services.
1. Services
We provide information about and offer gutter installation, repair, and maintenance services. Any service booked through our Site, by contacting us directly, or through a representative is subject to a separate written service agreement.
2. Estimates & Payments
Estimates are free unless otherwise stated.
Final pricing may vary depending on project conditions.
Payments are due upon completion unless otherwise agreed in writing.
3. Cancellations
If you need to cancel or reschedule a service, please notify us at least 24 hours in advance.
4. Warranty & Liability
We stand by the quality of our work. Warranty details will be provided in your service agreement.
We are not liable for damages caused by pre-existing conditions, improper maintenance, or misuse of your gutter system.
5. Use of Our Site
You agree not to misuse our Site (e.g., no hacking, scraping, or spamming).
Content on our Site is our property and may not be copied, distributed, or reused without permission.
6. SMS & Email Communications (A2P Compliance)
By providing your phone number and/or email address, you expressly consent to receive communications from The Gutter Girl, LLC, which may include:
Appointment confirmations, service updates, and scheduling changes.
Promotional offers, seasonal updates, and customer service messages.
Opt-In
You may opt-in by filling out a form on our website, texting a keyword, or otherwise expressly providing consent.
By opting in, you agree these Terms apply to SMS/email communications.
Message Frequency
You may receive recurring automated marketing and informational messages.
Frequency will vary based on customer interaction and service updates.
Opt-Out
You may opt out at any time by replying STOP to any SMS or clicking the “unsubscribe” link in any email.
After opting out, you may still receive necessary service-related messages (e.g., invoices, appointment reminders).
Message & Data Rates
Standard carrier rates may apply.
The Gutter Girl, LLC is not responsible for charges billed by your mobile carrier or ISP.
Support
For SMS support, reply help or contact us at 📧 [email protected] | 📞 (479) 364-6014.
7. Privacy & Data
We respect your privacy. Your information will only be used to provide services, process payments, and deliver communications you have consented to receive.
We do not sell or share your information with third parties for marketing purposes without your consent.
8. Changes
We may update these Terms at any time. Continued use of our Site or services means you accept the revised Terms.
9. Contact
For questions regarding these Terms, contact us:
📧 [email protected]
📞 (479) 364-6014
Frequently Asked Questions
Answers to Frequently Asked Questions
How can I schedule a gutter service?
It’s easy — just use our online calendar form to choose the day and time that works best for you. Once you book, our team will confirm your appointment and be ready to provide seamless installation, repair, or maintenance.
Do you provide free estimates?
Yes! We offer free, no-obligation estimates for all gutter installation, repair, and maintenance services.
What areas do you serve?
We proudly serve Rogers and the entire Northwest Arkansas (NWA) region, including surrounding communities.
What types of services do you offer?
We provide seamless gutter installation, repair, and routine maintenance to ensure your home stays protected and looking its best.
How soon can you complete a project?
Most repairs can be completed within a day, while new installations depend on the size of the project. During your estimate, we’ll give you a clear timeline.
Do your services come with a warranty?
Yes. We stand behind the quality of our work. Warranty details are included in your service agreement and vary depending on the project.
Will I get reminders about my appointment?
Yes. Once you book, you’ll receive SMS/email reminders and updates. Standard messaging rates may apply, and you can reply STOP to unsubscribe anytime.
Do you take photos of the work?
Yes. For quality assurance, we often take before-and-after photos of your gutters so you can clearly see the results of our service.
What payment methods do you accept?
We accept secure payments via Stripe,checks and other major providers. Payment is typically due upon project completion unless otherwise agreed in writing.
How do I leave a review after service?
After your project is completed, we’ll send you a quick link via SMS or email where you can share your feedback. Reviews help us grow and continue serving our community with excellence.